Privacy Policy
Information We Collect
We collect only the information necessary to provide our products, improve your experience, and deliver reliable support. This may include information you voluntarily provide, such as your name, email address, billing details, account information, support requests, and communication preferences. We may also collect technical information including browser type, device information, IP address, website usage statistics, plugin version, and system information required to troubleshoot issues or improve product performance.
How We Use Your Information
The information we collect helps us provide and improve our services. We may use your information to deliver plugin downloads, manage licenses, process purchases, provide customer support, send important product updates, improve website performance, enhance plugin functionality, respond to inquiries, maintain account security, and communicate feature releases or documentation updates. We never use your information for purposes unrelated to providing our products and services.
WooCommerce & Subscription Data
Flexi Subscription is built specifically for WooCommerce and manages recurring subscription functionality within your own website. Customer subscriptions, recurring orders, payment schedules, billing intervals, renewal records, subscription history, and related store data remain under your control and are stored within your WordPress installation. Flexi Subscription does not collect or store your customers' subscription information on our servers unless required for support or diagnostic purposes with your permission.
Payment Information
Payments for plugin purchases are processed through secure third-party payment providers. Flexi Subscription does not store complete payment card information on our servers. Any payment details are handled directly by trusted payment processors using industry-standard security practices.
Cookies & Analytics
Our website uses cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and understand how visitors interact with our content. Analytics data helps us improve our website, documentation, product pages, and customer experience. You can manage or disable cookies through your browser settings, although certain features may not function correctly.
Product Updates & Communications
If you download or purchase Flexi Subscription, we may send important service-related communications. These communications may include plugin updates, security notices, license information, documentation updates, release announcements, support responses, and essential account notifications. Marketing emails are sent only where permitted, and you may unsubscribe from promotional communications at any time.
Customer Support
When you contact our support team, we may collect the information necessary to investigate and resolve your issue. This may include support messages, screenshots, website details, WordPress environment information, plugin versions, error logs, or temporary access credentials that you voluntarily provide. Any access provided for troubleshooting is used solely for resolving your reported issue.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, alteration, or loss. While no online system can guarantee absolute security, we continuously work to maintain secure infrastructure and follow industry best practices to safeguard your data.
Third-Party Services
Our website and products may integrate with or link to trusted third-party services such as payment gateways, analytics providers, email services, WooCommerce extensions, or WordPress-related platforms. These services operate under their own privacy policies, and we encourage you to review their practices before using them.
Your Privacy Rights
Depending on your location, you may have the right to access, update, correct, download, restrict, or delete your personal information. You may also request information about the data we hold, withdraw consent where applicable, or object to certain processing activities. We will respond to valid privacy requests within a reasonable timeframe and in accordance with applicable laws.
Children's Privacy
Flexi Subscription is intended for businesses, developers, and website owners. Our services are not directed toward children, and we do not knowingly collect personal information from individuals under the applicable legal age. If such information is identified, it will be removed promptly.
International Data Processing
Your information may be processed or stored in countries where we or our service providers operate. By using Flexi Subscription, you acknowledge that your information may be transferred and processed in accordance with this Privacy Policy while maintaining appropriate safeguards for your data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our products, legal requirements, or business practices. Any updates will be published on this page with the revised effective date. Continued use of Flexi Subscription after changes become effective constitutes acceptance of the updated Privacy Policy.
Use Cases
Get Support
Resources
Explore
Documentation
Browse guides, tutorials, and documentation.
Free vs Pro
Compare Free and Pro features side by side.
Blog
Discover tips, updates, and helpful articles.
Use Cases
Membership Websites
Recurring memberships made simple.
Maintenance Services
Automate service plan renewals.
Subscription Boxes
Recurring deliveries with ease.
Online Courses
Subscription-based course access.
Digital Downloads
Sell downloads on recurring plans.
Reserve Your Lifetime License
@ Pre-Launch Price
Secure lifetime access at a special pre-launch price before the official release.