Adding New Orders

To manually create an order in your store:
Go to:
WooCommerce → Orders → Add Order

This screen allows administrators to create orders on behalf of customers — useful for manual subscriptions, phone orders, or admin-generated renewals.

Order Details Section
At the top, you’ll see ex. Order #XXXX details.

Date Created
Set the order date and time.
This is useful for backdated entries or manual renewals.

Status
Choose the initial order status.
Common statuses include:

• Pending payment
• Processing
• On hold
• Completed
• Cancelled
• Refunded
• Failed
• Draft

For subscription orders, the selected status may affect activation behavior.

Customer

Assign the order to:

• A registered user
• Or keep as Guest

If the order is linked to a subscription, it is recommended to assign it to a registered user.

Billing Section

Click the ✏️ icon to enter billing details:

You can either:

• Click Load billing address (if the customer is registered), or
• Enter the details manually
  
• Customer name:First Name-Last Name
• Company
• Address:Address line 1-Address line 2 – city – postcode/ZIP – country/region – state/county
• Email
• Phone
• Transaction ID(Enter the payment gateway transaction ID if:
  (The payment was processed externally
  You are recording a manual payment
  This helps with reconciliation and accounting.)

Accurate billing details ensure proper invoices and email notifications

Create
When adding a new order, click Create to save and generate the order.
Until you click Create, the order is not finalized.

Move to Trash
Deletes the draft order permanently (or moves it to trash depending on settings).

Order Attribution
This section shows how the order originated.

Order Notes
The Order Notes panel allows administrators to:
private notes-Add private internal notes
Note to Customer-Add notes visible to the customer

Editing Orders

Products, Totals, Permissions & Subscription Links

This section appears below the order details and is where administrators manage products, totals, downloadable access, and subscription relationships.WooCommerce orders.

Order Items Section

This is where products are added and managed.

Columns Overview

Item:Product name
Subscription – Linked subscription (if applicable)
Price – Product price
Qty – Quantity
Total – Line total

Add Item(s)
Click Add item(s) to:

• Search for a product
• Add simple products
• Add variable products
• Add subscription products

After selecting products, you can:

• Adjust quantity
• Modify price (if needed)

Apply Coupon
Click Apply coupon to attach a discount to the order.
This updates pricing before finalizing the order.

Recalculate

Always click Recalculate after:

• Adding products
• Changing quantities
• Applying coupons
• Adjusting prices

This ensures totals are accurate.

Order Totals
On the right side, you will see:

• Items Subtotal
• Order Total

If taxes or shipping apply, they will also appear here.
Always verify totals before creating or updating the order.

Custom Fields
This section allows administrators to add metadata to the order.

Add Custom Field

You can:

Select an existing field
Or create a new custom field
Enter a value
Click Add Custom Field

Custom fields are typically used for:

Developer integrations
Special tracking
Internal data storage

These fields do not affect subscription billing unless specifically programmed.