Find Quick Answers to Common Questions
Whether you’re just getting started or looking for specific information, our FAQ covers the most common questions about Flexi Subscription, installation, features, billing, and support.
What is Flexi Subscription?
Flexi Subscription is a WooCommerce plugin that lets you sell products and services with recurring payments. Create flexible subscription plans, manage renewals, and build predictable recurring revenue.
Do I need WooCommerce to use Flexi Subscription?
Yes. Flexi Subscription is built specifically for WooCommerce and requires WooCommerce to be installed and activated.
Can I create subscription products for existing products?
Yes. You can convert eligible products into subscription products and configure billing schedules, pricing, and renewal options.
Which payment gateways are supported?
Flexi Subscription works with supported WooCommerce payment gateways that allow recurring payments. Visit the Payment Gateways documentation for the latest compatibility list.
Can customers cancel their subscriptions?
Yes. Customers can manage their subscriptions from their account, including cancelling or renewing subscriptions based on your store settings.
Does Flexi Subscription support free trials?
Yes. You can offer free trial periods before the first recurring payment is charged.
Can I charge a sign-up fee?
Yes. You can configure an optional one-time sign-up fee in addition to recurring subscription payments.
Can I offer monthly and yearly plans?
Absolutely. Create multiple subscription plans with different billing intervals to suit your customers.
Is there a Free and Pro version?
Yes. Flexi Subscription offers both Free and Pro versions, allowing you to choose the features that best fit your business.
Can I upgrade from Free to Pro later?
Yes. You can upgrade at any time and continue expanding your subscription store with additional Pro features.
Will customers receive renewal notifications?
Yes. Renewal emails and subscription notifications help keep customers informed about their subscriptions.
Where can I find the plugin documentation?
Our documentation includes installation guides, feature walkthroughs, troubleshooting articles, and best practices to help you get started quickly.
How do I update Flexi Subscription?
Plugin updates can be installed directly from your WordPress dashboard, just like other WordPress plugins.
What should I do if a payment fails?
Customers can update their payment details and retry payments where supported by the payment gateway. You can also review failed payments from your WooCommerce orders.
Where can I get support?
If you need assistance, visit our Support page or browse the documentation for setup guides, troubleshooting, and frequently asked questions.
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Got a question or need some advice? No problem. Just send us an email at support@flexisubscription.co and we’ll reply as soon as possible. You can also explore our documentation and knowledge base for step-by-step guides and helpful resources.
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Resources
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Documentation
Browse guides, tutorials, and documentation.
Free vs Pro
Compare Free and Pro features side by side.
Blog
Discover tips, updates, and helpful articles.
Discover documentation, feature comparisons, guides, tutorials, and product updates to help you get the most from Flexi Subscription.
Use Cases
Membership Websites
Recurring memberships made simple.
Maintenance Services
Automate service plan renewals.
Subscription Boxes
Recurring deliveries with ease.
Online Courses
Subscription-based course access.
Digital Downloads
Sell downloads on recurring plans.